Document symbol: DOS/2020.5
DOS/2020.5 Guidance Development and Promulgation (SOP)
This standard operating procedure (SOP) provides instructions for the development, promulgation, roll-out, and review of guidance materials within the authority of the Under-Secretary-General (USG) for Operational Support. Increased standardization in business processes will contribute to more effective, efficient and accountable operational support to clients. To this end, the Department of Operational Support (DOS) is expected to develop guidance materials. This SOP aims to establish a clear and coherent guidance development system for DOS that ensures all guidance materials are timely, authoritative, meet minimum standards and are recognizable to users.
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